[Bryan Tran]

Hi Chad,

In the CommandTerminal/CmdGetSurveyDataFile.cpp file, can you please try to set the following:

int read = 0; //Intitialize to 0

And see if it helps ?

Thank you,

BT

[Bryan Tran]

Michael,

That is a double dash with version.

/opt/lora/lora-network-server –version

Thanks,

BT

[Bryan Tran]

Hi Michael,

Q1: I unwired my LAN, etc. and connected the Conduit directly to a PC, but I have a seemingly unresponsive unit. I’ve tried resetting (short and long) but now I’m still stuck. (I do get a response via the USB but I don’t know what do there.)

MTS: Can you plug in the USB cable into the USB debug port on the front of the Conduit. And then power off/on at the Conduit. Wait until you get a login prompt. Try to login with your credential and see if you are able to log in.

http://www.multitech.net/developer/products/conduit/connecting-to-the-debug-interface/

If you are able to login, please issue the following command to find out the current ip address of the Conduit.

ifconfig

Then type:

/opt/lora/lora-network-server –version

cat /var/config/lora/lora-network-server.conf

On the mDot, type:

ATI

AT&V

Post those output here for analysis.

Q2: Did the long (hard) reset change the IP address the Conduit is running on back to its default – 192.168.2.1?

MTS: Yes. It will reverted back to default – 192.168.2.1.

It is a lot easier if you create a support case at – http://www.multitech.com/support for long trouble shooting.

Thank you,

BT

[Bryan Tran]

Asier,

Can you check with Microchip to see if they have any latest firmware and see if it helps ? I am using the following firmware version:

sys factoryRESET <–I did a factoryRESET

RN2483 0.9.6rc1 Jul 20 2015 10:55:21

radio get freq

868100000

mac get appeui

0000000000000000

mac set deveui

invalid_param

mac get deveui

0000000000000000

mac set deveui 0204A30B001A53B2

ok

mac get deveui

0204A30B001A53B2

mac set appeui 3bf9679dd12993ae <–YOUR-NETWORK-NAME3

ok

mac get appeui

3BF9679DD12993AE

mac set appkey e9b99fe1c9ba8d3efa562eb1ac02c331 <–YOUR-NETWORK-PASSPHRASE3

ok

mac get appkey

invalid_param

radio set crc on

ok

mac save

ok

radio get freq

868100000 <–May be try with 868100000 and see if it helps ?

mac join otaa

ok

accepted

mac join otaa

ok

accepted

mac join otaa

ok

accepted

and it is working fine for me.

Thank you,

BT

[Bryan Tran]

Hi Asier,

Could you please issue the following command to the RN2483:

radio set freq 868500000

And see if it helps ?

Thank you,

BT

[Bryan Tran]

Asier,

1. Do you have ‘public’ mode enable on the Conduit ? Also, can you ssh into the Conduit and issue the following command:

/opt/lora/lora-network-server –version

If it is not at 1.0.8, please upgrade them.

Downloads

Please, make sure you have download a correct file for your model.

2. What is the value return when you issue the command – ‘radio get freq’

3. Also, if you web into the device and go to Lora Network server -> Network server log -> Select TRACE. Click on ‘Submit’ button. Then ssh into the Conduit and issue the following command:

tail -f /var/log/messages | grep lora

This will get you more debug messages.

Thank you,

BT

[Bryan Tran]

Hi Asier,

Have you tried to activate it using manual mode ? Instruction is at the following link:

Join issue with Microchip Lora radio RN2903

Thanks,

BT

[Bryan Tran]

Hi Louis,

You do need to set it to true.

Thank you,

BT

[Bryan Tran]

Hi Louis,

Have you seen this link – http://www.multitech.net/developer/forums/topic/join-issue-with-microchip-lora-radio-rn2903/

Thank you,

BT

[Bryan Tran]

Hi Agathe,

Try shift key and +++ and see if it helps.

Thank you,

BT

[Bryan Tran]

Hi Ahmed,

Please create a support case at http://www.multitech.com/support for further trouble shooting the issues.

Thanks,

BT

[Bryan Tran]

Hi Rafael,

It sounded like you have an AEP version. If so, then try – login: admin – password: admin

Thank you,

BT

[Bryan Tran]

Hi Ahmed,

1. Could you please try to flash your mDot again with your mbed program and make sure it is running. Then make notes of the comport and serial comport settings on your PC before power it down.

Power your PC back up and make sure to select and set the serial comport settings back to the way it was as before. Do you still see the same problem ?

2. If you are still seeing the problem, please create a support case at http://www.multitech.com/support for further trouble shooting the issue.

Thanks,

BT

[Bryan Tran]

Hi Michael,

Did you set the mDOT in AUTO OTA mode (AT+NJM=2) ? If so, then you need to +++ to get out of that mode.

Thanks,

BT

[Bryan Tran]

Hi Michael,

Try +++ and hit Enter key and see if it helps ?

Thanks,

BT

[Bryan Tran]

Hi Wojtek,

Below is what Microchip recommended:

Please ensure the Channels you are not using on the RN2903 are disabled using the “mac ch status <ch#> off” command. This should make sure the module does not try to communicate on one of those channels. (If you are using a full 64 channel solution; this should not be necessary.

Other off hand things to check would be the receive windows.

Thanks,

BT

[Bryan Tran]

Hi,

Have you tried to activate it using manual mode ?

Conduit:
——–

mLinux:

ssh into the Conduit and issue the following:

# nc -u localhost 6677

Then add a node like this:
# node add [DevAddr] [APPEUI] [DEVEUI] [NwkSKey] [AppSKey]

Example:
# nc -u localhost 6677
node add 00000005 0011223344556677 8811223344556677 2b7e151628aed2a6abf7158809cf4f3c 2b7e151628aed2a6abf7158809cf4f3c

AEP:

a. Web into the Conduit and go Setup -> Lora Network Server -> Click on ‘Enable’ -> Public -> ‘Enable’ -> Name: YOUR-NETWORK-NAME -> Passphrase: YOUR-NETWORK-PASSPHRASE.

b. Click ‘Submit’ button.

c. ssh into the Conduit and issue the following:

nc -u localhost 6677
node add 00000005 0011223344556677 8811223344556677 2b7e151628aed2a6abf7158809cf4f3c 2b7e151628aed2a6abf7158809cf4f3c

Microchip:

mac set devaddr 00000005

mac set nwkskey 2b7e151628aed2a6abf7158809cf4f3c

mac set appskey 2b7e151628aed2a6abf7158809cf4f3c

radio set crc on

mac save

mac join abp

mac tx cnf 1 123456

Thanks,

BT

[Bryan Tran]

Hi James,

mLinux model does not support DeviceHQ. Only AEP model supports DeviceHQ.

Thanks,

BT

[Bryan Tran]

Hi Anthony,

Configure the Conduit as a PC client that can access to the internet via your Company router.

Assuming you have a company router that can access to the internet and the IP address is as the following:

Router:
——-

IP address: 192.168.2.254

Conduit:
——-

IP address: 192.168.2.1

Gateway: 192.168.2.254 <–Point to your Router ethernet interface.

1. ssh into the Conduit and go to folder – /etc/network/ and modify the ‘interfaces’ file as follow:

…

#Wired interface
auto eth0
iface eth0 inet static
address 192.168.2.1
netmask 255.255.255.0
gateway 192.168.2.254 <–Add this line
…

Then save the file and exit.

2. Type: reboot – to reboot your Conduit – and then once it backs up, do the ping 8.8.8.8 and see if you are getting a replied. If you are, then you are connecting to the internet.

Regards,

BT

[Bryan Tran]

Hi Andy,

Please try the following and see if it helps:

a. Go to /mlinux-3.x/layers/meta-mlinux/recipes-core/images/ folder and edit the mlinux-factory-image.bb as follow:

*Under section:
———————————————–
#Python modules
IMAGE_INSTALL += “python-async \
…
python-distutils \ <–Add this python-distutils module at the end.
”
———————————————–

* Save it.

b. Do: bitbake mlinux-factory-image

c. Upload the image to your device.

Thanks,

BT

[Bryan Tran]

Hi Herraiz,

Sorry. Here is the link http://multitech.net/corecdp/images/

Thanks,

BT

[Bryan Tran]

Hi Herraiz Stéphane,

Please, try the following link:

Home

Thanks,

BT

[Bryan Tran]

Hi Klaus,

Please try the following:

1. Power off/on at the device and then keep hitting the space bar until go into the U-boot prompt and type:

setenv erase_config nand erase 0x00800000 0x00800000

2. run erase_config

3. reset

4. Log in with – username: root and password: root

Regards,

BT

[Bryan Tran]

Hi Ming,

Would you please create a support portal so that we can work on this ? http://www.multitech.com/support#gsc.tab=0

Thanks,

BT

[Bryan Tran]

Hi Ming,

Does the ‘FAST.T-MOBILE.COM’ is your APN ? If not, would you please go /etc/ppp/peers folder, edit the file – gsm_chat – and enter your correct APN into it.

Thanks,

BT

[Bryan Tran]

Hi Herraiz,

Could you create a support case at http://www.multitech.com/support#gsc.tab=0. Click on ‘Support’ link to create a new case – so that I can attach some docs for how to load the Multitech Factory Image on it.

Thanks,

BT

[Bryan Tran]

Hi Herraiz,

I don’t have NPHASE contact. You should contact DigiKey.

Regards,

BT

[Bryan Tran]

Hi Herraiz,

These units have NPHASE firmware on it. Did you try to contact NPHASE ?

Regards,

BT

[Bryan Tran]

Hi Herraiz,

Can you post the Serial Number of the unit ?

Thanks,

BT

[Bryan Tran]

Hi Samuel,

1. scp into your device and issue following command:

passwd

Enter your new password

2. Then go to /etc/folder and do the command:

cat passwd

This will displaying the content of the passwd file.

3. Copy the first line of this file and then paste it into the following file:

corecdp-X.X.X/multitech/recipes/multitech/config/passwd

Notes: Remove the first line of this file first and then paste in yours

4. Then do: bitbake config -c clean

bitbake your_image

Regards,

BT

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