Bryon Davis
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Bryon DavisModerator
Hi William,
You can find some examples on our FTP site at the link below.
https://webfiles.multitech.com/engineering/sample-code/sms-finder/c-sharp/
Regards,
Bryon
Bryon DavisModeratorHi Kamran,
Unfortunately there currently isn’t an easy way to access the Inbox data. It is in a sqlite database file. It’s location varies depending on the model, see below. Sorry, I don’t have any suggestions on how best to read it.
SF100: /var/Inbox/Inbox.db
SF400 or SF800: /usr/local/Inbox/Inbox.db
Regards,
Bryon
Bryon DavisModeratorHi Robert,
Sorry, There isn’t a way to do this on the iSMS. Your cellular provider may have some options for you to do this.
Regards,
Bryon
Bryon DavisModeratorHi Brian,
You need to convert the characters to the Unicode hex or decimal values and separate these values with semicolons.
For example, here are the hex values for “test-æ-ø-Ã¥”:
t = 0074
e = 0065
s = 0073
t = 0074
– = 002D
æ = 00E6
– = 002D
ø = 00D8
– = 002D
Ã¥ = 00E5
So a Http Unicode Hex sendmsg request should be sent as:
You can find more information in the User Guide at the link below on page 89.
http://www.multitech.com/en_US/DOCUMENTS/Collateral/manuals/S000461C.pdf
Regards,
Bryon
Bryon DavisModeratorHi Trevor,
This is fixed in the v1.49j, you can find the firmware at the links below.
SF100:
SF400 and SF800:
Regards,
Bryon
Bryon DavisModeratorHi Kamran,
The 607 error mean “No Recipient”. The &to=7516160222 part of the GET request should have quotes around the phone number, such as &to=”7516160222″. Try adding the quotes and see if it helps.
Regards,
Bryon
Bryon DavisModeratorHi Randy,
Sorry, we currently don’t plan to implement this. Part of the reason is the acknowledgement messages weren’t reliable in our testing.
Regards,
Bryon
Bryon DavisModeratorHi Brian,
You can find the latest beta firmware at the links below.
SF400 and SF800:
SF100:
Regards,
Bryon
Bryon DavisModeratorHi Howard,
This isn’t possible from iSMS modem. Your carrier may be able to change that for you.
Regards,
Bryon
Bryon DavisModeratorHi James,
What type of Ethernet switch is connected to the SF-400? We’ve seen some issues when using the SF-400 with the old 10M Hub style products. We recommend using a 100M switch.
Does the SF-400 work after a reboot, but gets worse over time? Then we recommend upgrading to newer firmware that resolve several issues that caused resources to be used up over time. This firmware can be found at the link below.
SF400 and SF800:
SF100
If you continue to have problems, then I recommend going to support.multitech.com and creating a case.
Regards,
Bryon
Bryon DavisModeratorHi Surendra,
Do you want the receiving device to get the message as hex or binary values?
In this case you would just at the hex or binary values after the &text=. Such as:
If you want to send a text message encoded in hex and have the recipient receive readable text, then the only option is sending Unicode with enc=2 in hex. This requires that characters are separated by semicolons. Such as:
Regards,
Bryon
Bryon DavisModeratorHi Denny,
You are correct that each Unicode character is four hex characters long. When converting Unicode to readable text there may be character from various languages that will need to be supported, or ignored, depending on your needs.
Regards,
Bryon
Bryon DavisModeratorHi Randy,
You won’t be able to select a specific modem on another SF400 through load balances.
To test if it’s working you should send several messages faster than the master SF400 can send. Once the pending jobs queue reaches high enough, jobs will be sent to the slaves.
Bryon
February 23, 2012 at 8:10 pm in reply to: Re: sms text change to digital number when arrive to ISMS server #3703Bryon DavisModeratorHi Yemane,
It’s difficult to say what the problem is without see the messages you’re having problems with.
I would suggest creating a case at support.multitech.com.
Regards,
Bryon
Bryon DavisModeratorHi Ricardo,
We are still in the process of making additional fixes. Sorry, but we currently don’t have a time estimate on when we release the next firmware.
Regards,
Bryon
Bryon DavisModeratorHere are the steps to change the GMS bands on modem 1.
1. Telnet to the IP address of the iSMS on port 5000 (modem 1).
2. Enter “AT” without the quotes and make sure you get an OK back.
3. Enter “AT+WMBS?” to check what the current setting is.
4. Enter “AT+WMBS=5”
5. Enter “AT+WMBS?” again to see if the setting changed.
6. Close the telnet session.
If you still have problems, then I recommend creating a case at support.multitech.com. It’s free and they’ll be able to help you troubleshoot it more.
Bryon DavisModeratorHi Adam,
Sorry, there currently is no way to do this.
Bryon DavisModeratorHi Kate,
What firmware is on the iSMS? I would recommend upgrading to at least v1.47 which is on the website.
We also have a pre-release firmware v1.49j which has several fixes. I verified that I was able to add a group with the name “1” on this firmware.
SF100:
SF400 and SF800:
Bryon DavisModeratorThe API and Web actions shouldn’t really effect each other. It’s common for me to have an automated API test running while I browse and change settings on a different PC. Logging in and browsing menus doesn’t disrupt the API, and the API commands to doesn’t count towards a web login.
What IP address does it saying is being logged out? Is it the same IP addres of the web PC, or the API PC?
Bryon DavisModeratorSorry, I haven’t done much testing one which would be faster. Unless you are performing a very large number of different sends requests, I don’t think there would be much difference between them.
Bryon DavisModeratorHi Christian,
If you mistakenly received a US model, try to exchange it for the correct model from where you bought it from.
If you are unable to do that, you can change the default bands with a AT+WMBS=<Band> command. I’m not sure which band number Africa would use, you can try AT+WMBS=5. This command can be given to each modem by telneting to the iSMS on port 5000-5007, where 5000 is modem 1. This will give you direct access to the modem to enter AT commands. This command should be stored to the modem without needing a AT&W command.
Here are the band settings:
<Band> Frequency Band Configuration
0 mono-band mode 850 MHz
1 mono-band mode 900 extended MHz (900E)
2 mono-band mode 1800 MHz
3 mono-band mode 1900 MHz
4 dual-band mode 850/1900 MHz
5 dual-band mode 900E (extended) /1800 MHz
6 dual-band mode 900E (extended) /1900 MHz
Regards,
Bryon
Bryon DavisModeratorHi Sujatha,
I would think you should be able to use PHP to send and receive SMS messages on a Unix server. You find some examples of PHP code in https://webfiles.multitech.com/engineering/sample-code/sms-finder/PHP/. Note that since you’re using Unix server the setup instructions will be different, but the code should be the same.
Regards,
Bryon
Bryon DavisModeratorHi Ricardo,
The firmware hasn’t been fully tested yet. We have done extensive testing on the areas we think would be effected by the changes, and some other general testing. We plan to do a official release in a month or two.
Regards,
Bryon
Bryon DavisModeratorHi Randy,
The Auto reboot timer was added as a tool to work around issues where a iSMS needs to be rebooted after a period of time. Some of the previous issues took months to show up. Many of these issues have been fixed in the newer firmware.
A good recommendation for the auto reboot timer would be 2 (48 hours) to 3 days(72 hours), but you may find you don’t need to reboot with the newer firmware.
Regards,
Bryon
Bryon DavisModeratorHi Tyler,
Sorry, right now we don’t have any special support for VCARD.
Regards,
Bryon
Bryon DavisModeratorHi Keneth,
The ISO-8859-1 option in “SMS Settings” makes to default encoding Extended ASCII, which has problems as described above. Many providers don’t accept Extended ASCII (8bit GSM) from outside of their network.
We are looking into this problem, you could try Unicode in the mean time and see if that helps.
Regards,
Bryon
Bryon DavisModeratorHi Brian,
As mentioned previously, there is sometimes problems sending Extended ASCII between different providers. We are looking into this. It appears many providers won’t accept Extended ASCII (8 bit GSM) from outside of their network.
You can try Unicode and see if that helps.
Regards,
Bryon
October 28, 2011 at 8:14 pm in reply to: Re: how to clear input and outbox sms? programmatically #3480Bryon DavisModeratorHi Yemane and Randy,
Sorry, right now the only way to clear or view the Inbox or Outbox is through the Web Interface.
Regards,
Bryon
Bryon DavisModeratorHi Ricardo,
The SF800 can be Restarted from the Web GUI in the Save & Restart menu.
Also, with the newer firmware, there is an auto reboot timer option, so you can set how often to automatically reboot the iSMS. This firmware can be found at the links below, along with changes and upgrade instructions in the readme file.
SF100:
SF400/SF800:
Regards,
Bryon
Bryon DavisModeratorWe’ve done a variety of testing before making it available, but a full release test hasn’t been done on this firmware. I don’t believe there will be any new major bugs, but if a bug is found you can always go back to your previous firmware. We plan to officially release firmware in a month or so.
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