VOIP issues

[Carol Dunlevy]

The fax finder will work with a VOIP service to a PBX correct? If a customer has an integrated service with ISDN Prime handoff to the PBX, with the circuit using data compression for the voice, will this work well with the fax finder? I believe that it will but want to double check.

thanks,

[Bryon Davis]

It’s difficult to say how the Faxing will work with that setup. VOIP setups can be tricky with any analog fax devices. If the VOIP service and PBX have a Fax Relay feature, such as T.38, it will help improve the fax performance. Sometimes fax rates can be acceptable using G711 uncompressed voice with low latency and packet loss.

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