Firmware Upgrade Failure

[Christopher Barnes]

I am trying to upgrade the firmware in my MTCDT-H5 from 1.1.2 to 1.3.2 but it is repeatedly failing part way through saying “An error occured uploading the file. Please try the upload again or select another file. Bad upgrade file”.

I have tried lot of things but always get the same result:
Re-download and unzip the .bin file.
Use the upgrade to version 1.2.2.
Reset the MTCDT-H5.
Use a different browser (Chrome, Edge, Firefox all tried).
Use a different computer.

Throughout the device maintains a terminal connection over USB and does not report any issues.

Is there another way to do the upgrade or must there be a fault?

Thanks

Chris

[Bryan Tran]

Hi Chris,

You can try upload the new firmware via the SCP or WinSCP. See the following link:

http://www.multitech.net/developer/forums/topic/upgrade-1-2-2-issue/

Thanks,

BT

[Christopher Barnes]

Thanks very much for the quick response Bryan.
The file transfer worked fine and doing it this way has revealed the issue “No space left on device” – how do I free up space? The device has hardly been used so I don’t know what would be taking up space?

admin@mtcdt:~# firmware_upgrade /home/root/conduit_AEP-1.3.2_upgrade.bin
firmware_upgrade: Checking MD5 for bstrap.bin…
-: OK
firmware_upgrade: Checking MD5 for uboot.bin…
-: OK
firmware_upgrade: Checking MD5 for uImage.bin…
-: OK
firmware_upgrade: Checking MD5 for rootfs.jffs2…
-: OK
mv: write error: No space left on device

[Bryan Tran]

Hi Chris,

It looks like you scp the firmware file to a wrong folder. It’s supposedly into the /var/tmp folder.

You can go ahead and remove the firmware that is currently in the /home/root/ folder with the following commands:

cd /home/root/ <–Change to /home/root/ directory

ls <–List out the content of this directory

rm conduit_AEP-1.3.2_upgrade.bin

And try to scp the firmware file to the /var/tmp folder and see if it helps ?

Thanks,

BT

[Christopher Barnes]

Many thanks again for your quick response it is much appreciated.

All working now – in case it helps anyone else…
Even when I removed the file from the wrong location as above and re-downloaded it to the correct /var/tmp folder it failed, actually running out of memory to do the download. This led to using WinSCP to look at the files in the /tmp folder and recognising that there were lots of remnants of earlier upgrade attempts – once deleted there was enough space for the download and subsequent installation of the upgrade.

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