Hi Joe,
Here are a few discovery questions:
1. How many simultaneous incoming/outgoing fax lines are required?
2. Will the FaxFinder be connected to a phone system?
a. Which phone system?
b. How many analog station ports are available?
c. Are there additional DID numbers to use for fax numbers?
d. Are they interested in purchasing additional DIDs to come in on their existing PRI/T1?
3. If not connecting to a phone system, how many analog PSTN lines are available?
4. Will the FaxFinder be connected to an IP PBX rather than analog PSTN ports on a PBX?
5. Are there different departments that need their own dedicated ports/channels?
6. Is the fax server being shared between businesses?
Regarding the number of ports or channels, here is a chart that should help.
For FaxFinder Analog (pages sent/received daily*):
Up to 960 pages, use FF240.R1 2 port
Up to 1,920 pages, use FF440.R1 4 port
Up to 2,880 pages, use FF840.R1 8 port
Up to 3,840 pages, use FF840.R1 8 port
— For more ports, can expand using FFEX8 (extra 8 analog ports), or FFEX16 (extra 16 analog ports) up to a total number of 24 analog ports for the FaxFinder Analog.
— http://www.multitech.com/brands/faxfinder
For FaxFinder IP (pages sent/received daily*):
Up to 960 pages, use FF240-IP-2.R1 with 2 channels
Up to 1,920 pages, use FF240-IP-2.R1 with 4 channel
Up to 2,880 pages, use FF240-IP-2.R1 with 6 channel
Up to 3,840 pages, use FF240-IP-2.R1 with 8 channel
— FF240-IP-2.R1 can support up to 24 channels. Channels can be added in increments of 2 or multiples of 2 up to a total of 24 channels.
— http://www.multitech.com/brands/faxfinder-ip
* Conservative calculation based on 60 KB page transmitted at 9600 baud. FaxFinder fax servers utilize Super G3 V.34 fax technology providing fax speeds up to 33.6K bps. So actual pages transmitted may be higher depending on line/network conditions at premises, between sender and receiver, and at receiver premises.
Let us know if you have more questions.
Darrik