failed to join network -4:Join Error

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  • #14978
    Adrian Mitevski
    Participant

    failed to join network -4:Join Error

    Whats the meaning of this error? What went wrong in detail if one gets this error?

    #15022
    Andreas Zolliker
    Participant

    I have the same issue with newest FW…

    at+join
    Failed to join network

    ERROR

    – Conduit: AEP-1.3.2_upgrade which includes:

    admin@mtcdt:~# opkg list | grep lora
    lora-network-server – 1.0.13-r0.1 (I did a manual update here)
    lora-packet-forwarder – 1.4.1-r10.0
    lora-query – 1.0.2-r1.0

    Settings: https://pl.vc/13mohu

    – mDot:

    at&v
    Device ID: 00:80:00:00:00:00:a1:c5
    Frequency Band: FB_868
    Frequency Sub Band: 0
    Public Network: off
    Start Up Mode: COMMAND
    Network Address: 00000000
    Network ID: 24:ed:ae:b6:fb:a2:8e:de
    Network ID Passphrase: MTCDT210A
    Network Key: b7.85.fb.c8.0f.9f.dc.cb.67.bc.45.38.48.a8.3e.eb
    Network Key Passphrase: MTCDT210A
    Network Session Key: 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00
    Data Session Key: 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00
    Network Join Mode: OTA
    Network Join Retries: 2
    Preserve Session: off
    Join Byte Order: LSB
    Join Delay: 1
    App Port: 1
    Link Check Threshold: off
    Link Check Count: off
    Error Correction: 1 bytes
    ACK Retries: 1
    Packet Repeat: 1
    Encryption: on
    CRC: on
    Adaptive Data Rate: off
    Command Echo: on
    Verbose Response: off
    Tx Frequency: 0
    Tx Data Rate: DR0 – SF12BW125
    Tx Power: 11
    Tx Antenna Gain: 3
    Tx Wait: on
    Tx Inverted Signal: off
    Rx Delay: 1 s
    Rx Inverted Signal: on
    Rx Output Style: HEXADECIMAL
    Debug Baud Rate: 115200
    Serial Baud Rate: 115200
    Serial Flow Control: off
    Serial Clear On Error: on
    Wake Mode: INTERVAL
    Wake Interval: 10 s
    Wake Delay: 100 ms
    Wake Timeout: 20 ms
    Wake Pin: DI8
    Log Level: 0

    #15026
    Bryan Tran
    Moderator

    Hi Andreas Zolliker,

    Can you refresh the web page – LoRa Network Server and see if it will display with more options on this page – i.e: ‘channel plan’ option ?

    If so, could you make sure to set it to ‘EU868’ instead of ‘US915’.

    If not, try to reboot the unit and check it again.

    Also, what firmware version on your mDot ? Issue the command: ati

    Otherwise, create a support portal case at http://www.multitech.com

    Thanks,

    BT

    #15050
    Andreas Zolliker
    Participant

    Ok the refresh actually enabled more options on the conduit. I changed the channel plan option to EU868 there.

    As on the mDot I have FW mdot-firmware-1.0.8-1 installed. Although the DETAILS.TXT says:

    Version: 0221
    Build: Apr 29 2015 13:11:12

    But ati shows:

    ati
    MultiTech mDot
    Firmware: 1.0.8-1
    Library : 1.0.8-1

    Anyway, changing to EU868 did the trick – thank you!

    #15054

    I am having the same issue “at+join Failed to join network ERROR”.

    I have upgraded the mdot and conduit software.

    I have verified my network ID and Password with the conduit.

    My at&v is exactly as above except for the network ID and Passwphrase.

    My lora network configuration is same as here : https://picload.org/view/rdooopcg/server_config.png.html except for the network ID and password.

    I have moved the conduit and mdot near each other for reducing the possibility of inereference.

    Still i get the join network error.

    #15062
    Bryan Tran
    Moderator

    Hi Sandoche Balakrichenan,

    I am assuming that – You have tried what Andreas Zolliker did above (refresh the web page to reveal more options in Setup -> Lora Network Server web page – and set the ‘Channel Plan’ option (either EU868 or US915) according to your MTAC-LORA card) and it still did not work for you. If so, have you tried the following:

    a. Factory default the Conduit and reconfigure it.

    http://www.multitech.net/developer/products/conduit/resetting-the-device/

    b. Factory default the mDot with the following commands:

    at&f

    at&w

    Then reconfigure it

    c. If it is still not helping, please create a support case at http://www.multitech.com

    Thanks,

    BT

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