Cannot Get Conduit GPS Location on DeviceHQ

[William Laing]

Good Day –

We have a number of MTCDTIP-LAT1-266A IP67 gateways and the MTCDT-LVW2-246A.

Let’s use this one as an example: MTCDTIP-LAT1-266A Firmware1.4.16

We have been connecting to DeviceHQ for regular checkins for many months.

However, we cannot get the GPS locations to upload. We’ve read the documentation, and we’ve tried checking and not checking Setup->GPS->Server Configuration->TCP Server and Setup->GPS->Client Configuration->TCP/USP Client boxes in all the possible combinations.

And we see reasonable GPS data in /var/run/gps_dump.

We’ve already supplied Server and Account Key on the Administration->Remote Management page.

Any help will be appreciated!

Thanks.

[Jeff Hatch]

William,

In the GPS configuration have you made sure to check both the GGA and GLL settings? These are required.

Jeff

[William Laing]

Hi Jeff –

Yes, we have GGA and GLL checked. Attached is a link to a screenshot of our GPS configuration.

Does this look okay? We’ve read the documentation, but there’s nothing specific about how to configure for uploading location to DeviceHQ.

Clicking on the GPS Configuration ? icon on the Conduit web page yields an Error 404: Page Not Found error.

Thank you.

[William Laing]

Can anyone help us here?

We want to learn how to configure the Conduit gateway (AEP) so that it transmits its GPS location during checkin with DeviceHQ.

The help icon link, a question mark, is broken – yields a 404: Page Not Found error.

Thank you.

[Steve Kovarik]

Hello William

Could you please upgrade the firmware in your MTCDTIP-LAT1-266A to the
latest version 1.6.2 and retest.

This has fixed another customer of mine with same problem.

-Best Regards

[William Laing]

Okay, Steve, will do.

Thank you very much for the help.

[Author]

Posts