[Steve Kovarik]

Hi Tibor

Seems the device is non-functional and unrecoverable in the field.

That leaves us little choice but to ask that you send the device into
MultiTech for warrantee repair (or replacement).

MultiTech Systems Inc.
2205 Woodale Dr.
Mounds View, MN. 55112
attn: Service

If the device worked for you previously, could you provide more detail around
“appended two lines to /etc/network to start custom services”

-Best Regards

[Steve Kovarik]

Hello Tibor

Can you please post the serial number of your MTCDT-H5 device.
The serial number is located on a sticker on the bottom of the device.

My only other suggestion at this time to recover the device would be to
use a paperclip and depress the “reset” micro switch for 30 seconds to try
and revert the device back to its factory default configuration.

The reset button is located on the front panel.

[Steve Kovarik]

Hello Alin

The modem model MTCBA-G-F2 is a dual band modem designed to be used in North America and supports GSM/GPRS at 850/1900MHz.

I feel that in Romania the dual GsM/GPRS frequencies used are 900/1800MHz, which the MTCBA-G-F2 does not support, and probably explains the behavior
your experiencing.

We had manufactured a model MTCBA-G-F1 that supported 900/1800 and would work
in Romania.

And since then, our current modems are quad band supporting both N. America
and Europe (850/900/1800/1900MHz) frequencies.

Let us know any other questions you have.

-Best Regards

[Steve Kovarik]

Hi Giovanni

That is a misprint in the manual.
S000614 is really S000611 [SocketModem Cell LTE MTSMC-Lxx Device Guide]

Here is the link http://www.multitech.com/manuals/s000611_1_3.pdf

-Best Regards

[Steve Kovarik]

Hello Giovanni

Please look for “SocketModem cell LTE MTSMC-LAT1 Device Guide” and other
helpful documentation at the link below.

http://www.multitech.com/models/92504867LF

[Steve Kovarik]

Hello Ashu

On the mLinux Conduit can you please issue opkg list | grep lora
and post the results.

[Steve Kovarik]

Hello Dmas

Can you please provide your contact information and a Multitech
sales representative will call you and help you get this micro developer
board quickly.

-Best Regards

[Steve Kovarik]

Hi Bob

It was a pleasure speaking with you today.
When power is applied to the modem it goes through initialization
then tries to “register” on the cellular network. This takes 15 to 20
seconds. So it is recommended not to issue any AT Commands to the modem
until 20 seconds after power-up.

The “+PACSPO” is an unsolicited modem response that is part of the
initialization process. Just ignore +PACSPO.

-Best Regards

[Steve Kovarik]

Hello Wade

1) Inbound faxes that are received by the FaxFinder and sent to a network share are in a format that provides…

direction (inbound)/recipient (name)/number (dialed)/date stamp/time stamp/sequened receive number/

To see the sender ID, the fax (Tif) would need to be opened.

2) Multi-Tech has been manufacturing fax modems for over 25 years, our modems handle line noise very well within defined specifications. Page resends will not result in duplicate pages received.

3) Yes, the units are field upgradable from two to eight ports in two port increments. Yes, there is charge to upgrade. FF240-IP-UPGRADE-2 MSRP $800 USD.

4) It is possible to duplicate the settings in multiple FaxFinders to acheive 16-24 incoming lines, however each device would need to managed seperately.

-Best Regards

[Steve Kovarik]

Hello Graham

Multi-Tech has many cellular devices approved for use on the Telstra Network. Currently our 3G HSPA devices are certified by Telstra and recommended for any new activations going into Australia that are for use on the Telstra Network.

The OCG is available in an embedded from factor and a standalone form factor. Both offer a 3G HSPA build option that can be used on the Telstra Network in Australia. The functionality you wish to duplicate is well within the realm of capabilities of the OCG.

Let me know any additional questions that you have.

-Best Regards

-Steve

[Author]

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