[Patrik Bengtsson]

Jeff,

Excellent, thank you.

Could you provide a link for the correct device firmware in the meanwhile, I’d like to debug why LTE stopped working.

Patrik

[Patrik Bengtsson]

Jeff,

It’s the device firmware that I would like to reinstall, I think that I might have uploaded the wrong one when I have tried to debug the issue.

Still no reply from the support portal.

Patrik

[Patrik Bengtsson]

Jeff,

It seems that the LTE got some problem after the firmware update (assuming), the modem does not seem to want to connect anymore but gives no error.

What would be the correct Firmware file for this device (version 1.4.4+) I can’t find it om the support site.

Patrik

[Patrik Bengtsson]

Jeff,

Ok, we’ll se what they can do, the reason I’m thinking that there also might be some missing drivers for GPS is the following from the boot.log;

Tue Mar 13 14:12:50 2018: udevd[422]: failed to execute '/lib/udev/gpsd.hotplug.wrapper' '/lib/udev/gpsd.hotplug.wrapper': No such file or directory
Tue Mar 13 14:12:50 2018: 
Tue Mar 13 14:12:50 2018: udevd[424]: failed to execute '/lib/udev/gpsd.hotplug.wrapper' '/lib/udev/gpsd.hotplug.wrapper': No such file or directory
Tue Mar 13 14:12:50 2018: 
Tue Mar 13 14:12:50 2018: udevd[425]: failed to execute '/lib/udev/gpsd.hotplug.wrapper' '/lib/udev/gpsd.hotplug.wrapper': No such file or directory
Tue Mar 13 14:12:50 2018: 
Tue Mar 13 14:12:50 2018: udevd[427]: failed to execute '/lib/udev/gpsd.hotplug.wrapper' '/lib/udev/gpsd.hotplug.wrapper': No such file or directory
Tue Mar 13 14:12:50 2018: 
Tue Mar 13 14:12:50 2018: udevd[431]: failed to execute '/lib/udev/gpsd.hotplug.wrapper' '/lib/udev/gpsd.hotplug.wrapper': No such file or directory
Tue Mar 13 14:12:50 2018: 

I still haven’t heard from the helpdesk but I think that’s because of our timezones..

Patrik

[Patrik Bengtsson]

Thank you for the help Jeff!

I’m adding a ticket thru the support portal. I also suspect that the drivers for the GPS is missing in the same way.

Patrik

[Patrik Bengtsson]

Jeff,

Not that we are aware of, here’s the output;

[INFO] eeprom_main.c:mts_id_eeprom_inspect:291: sizeof: 512
[INFO] eeprom_main.c:mts_id_eeprom_inspect:292: vendor-id: Multi-Tech Systems
[INFO] eeprom_main.c:mts_id_eeprom_inspect:293: product-id: MTCDTIP-LEU1-267A
[INFO] eeprom_main.c:mts_id_eeprom_inspect:294: device-id: 19463375
[INFO] eeprom_main.c:mts_id_eeprom_inspect:295: hw-version: MTCDTIP-0.0
[INFO] eeprom_main.c:mts_id_eeprom_inspect:302: mac-addr: 00:08:00:4A:2F:93
[INFO] eeprom_main.c:mts_id_eeprom_inspect:303: imei: 359852053813557
[INFO] eeprom_main.c:mts_id_eeprom_inspect:304: capa-gps: yes
[INFO] eeprom_main.c:mts_id_eeprom_inspect:305: capa-din: no
[INFO] eeprom_main.c:mts_id_eeprom_inspect:306: capa-dout: no
[INFO] eeprom_main.c:mts_id_eeprom_inspect:307: capa-adc: no
[INFO] eeprom_main.c:mts_id_eeprom_inspect:308: capa-wifi: yes
[INFO] eeprom_main.c:mts_id_eeprom_inspect:309: capa-bluetooth: yes
[INFO] eeprom_main.c:mts_id_eeprom_inspect:310: capa-lora: no
[INFO] eeprom_main.c:mts_id_eeprom_inspect:318: mac-bluetooth: 00:00:00:00:00:00
[INFO] eeprom_main.c:mts_id_eeprom_inspect:325: mac-wifi: 00:23:A7:CE:EF:78
[INFO] eeprom_main.c:mts_id_eeprom_inspect:331: uuid: 7C8090BD2D3CEBA92670C459399B6EF9
[INFO] eeprom_main.c:mts_id_eeprom_inspect:341: lora-eui: "00:00:00:00:00:00:00:00"
[INFO] eeprom_main.c:mts_id_eeprom_inspect:343: lora-product-id:
[INFO] eeprom_main.c:mts_id_eeprom_inspect:344: lora-hw-version:

[Patrik Bengtsson]

Jeff,

In /opt there are only the following folders;
lora
node-red
serial-streamer

If I do a lsmod I get;

admin@mtcdt:/opt# lsmod
Module                  Size  Used by
nf_nat_ftp              1468  0
nf_conntrack_ftp        5583  1 nf_nat_ftp
usb_f_acm               4199  1
u_serial                8936  3 usb_f_acm
g_serial                1738  0
libcomposite           26763  2 usb_f_acm,g_serial
configfs               20798  3 usb_f_acm,libcomposite
bluetooth             194336  0
mac80211              237934  0
cfg80211              183437  1 mac80211
rfkill                 10109  2 cfg80211,bluetooth
option                 27053  1
usb_storage            36961  0
usb_wwan                5438  1 option
qmi_wwan               10487  0
usbserial              19217  4 option,usb_wwan
cdc_wdm                 9527  1 qmi_wwan
usbnet                 17249  1 qmi_wwan
mii                     3429  1 usbnet
mts_io                 50871  0
vizzini                15862  2
cdc_acm                14885  0
tmp102                  2732  0
spidev                  4904  2
atmel_mci              12966  0
atmel_usba_udc         11246  0
udc_core                6158  2 atmel_usba_udc,libcomposite
spi_atmel              10487  0
pps_gpio                2351  0
pps_core                7419  1 pps_gpio
uio_pdrv_genirq         2706  0
uio                     6938  1 uio_pdrv_genirq

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