Brian EARTH

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Viewing 8 posts - 31 through 38 (of 38 total)
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  • in reply to: Buffering SMS messages when comms is offline #2996
    Brian EARTH
    Participant

    Hi Steve !

    I sent you 2 logs on the portal case …

    Have you had any idea ?!!

    Thanks

    Brian

    in reply to: Buffering SMS messages when comms is offline #2995
    Brian EARTH
    Participant

    Hi Steve,

    new hang !

    Here are the info :

    pwr : green fixed

    status : green fast blinking

    link / lan : green fix ok

    tr : fixed green

    ls : sometimes short blink green

    signal : 2 leds

    Free Mem : 40012 on 63136 V1.42

    Logs are in the portal case (confidentials informations …)

    So you can check 🙂

    Thanks

    Brian

    in reply to: Buffering SMS messages when comms is offline #2994
    Brian EARTH
    Participant

    Yeah, each restart it comes back to 0.

    For ex you query the status of SMS id 3500 you reboot and then 3500 no longuer exists ! so in my Database I have several ID 10 for ex !! I think that could be nice to have a unique ID.

    in reply to: Buffering SMS messages when comms is offline #2992
    Brian EARTH
    Participant

    Okay Steve 🙂

    Next hung I will give you the requiered informations.

    For the moment we implemented a treatment : when we have a state 02 (other than 00) we send a mail (after few minutes for checking)to tell the admin that the sf is out .. Then with the time we go to our sms database to see the first id of the ‘bad’ sms … we reboot the SF send a test sms and then resend the sms from the id to the last test !!

    Not really top but for the moment it should work !!

    Again an other challenge for the A team 🙂

    Also a good thing to avoid the reset of the internal counter … (option)

    in reply to: French Characters Troubles #2983
    Brian EARTH
    Participant

    Great :o)

    Job for the Guru’s :o)

    Thanks

    in reply to: Buffering SMS messages when comms is offline #2990
    Brian EARTH
    Participant

    Hi Steve !

    We have the trouble but in the other way : for outgoing messages.

    With the 1.4 version we had the SF100 hanging to sens sms several times … without reasons … (well may be SFR sometimes have troubles I don’t know .. so we put the option of rerecording to the provider every 24H, but we have done that only today ..).

    So this morning, we sent different SMS, but suddently one sms stayed blocked in status 2 (status with querymsg api)

    Then after the following msgs were in status 3 …

    Nothing was sent and nothing received on the phones….

    So we soft rebooted the SF100 and then the sending was again possible… (with a reset of the counter (Should be a good option not to reset the counter every reboot because in my case I use the ID in my Database for control …) ).

    BUT the 2 messages with the bad status were not resended automatically …

    Nothing was in the log (when i check via the admin console) in the error section ….

    So it’s a little bit annoying because here we had 2 ‘test’ messages in error but if we send a mailing with 5000 sms and suddently the process stop … it will be very hard to resend correctly …

    So how the SF100 could handle that pb ?

    Thanks,

    Brian

    in reply to: French Characters Troubles #2981
    Brian EARTH
    Participant

    Hi !

    For the moment the accents seem to work finely.

    The Span option is auto working but i think it could be nice that we could have the possibility to setup if we would want to have the message 1of2 and 2of2 included or not in the messages. For example on my Iphone it is not usefull to have that message and I think that it’s more humanly readable that the sentence is not cut by that !

    (I have a pb with the buffering outgoing message but I ll add my question in an other post !)

    Thanks

    Brian

    in reply to: French Characters Troubles #2980
    Brian EARTH
    Participant

    Thanks Bryan,

    we were trying the Beta version and it seems to work finely. I’ll keep you informed when the tests will be completed ;o)

Viewing 8 posts - 31 through 38 (of 38 total)