problem with new sim card
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Tagged: MTSMC-G-F4-IP SIM
Lonny Knudson.
Steve Downmtscm-g-f4-ip modem. recently activated new sim cards with rogers wireless.
upon connecting I can enter at commands with no problem. after about 30 seconds the modem responds with a 3 byte sequence 1A 62 FA .
this sequence repeats constantly and the modem stops responding. the modem also occassionally sends a
+WIND: 13
+CSQ: 99,99
if i use an older sim, this problem disappears. do I need to configure this sim card?
Lonny KnudsonHi Steve,
The only known resolution for this issue is to get Rogers to issue you a 3G (non-LTE) SIM card. The cellular radio (SierraWireless/Wavecom Q24Plus) used on the -F4 products was obsolete before this issue was discovered. If you have any trouble getting someone at Rogers to issue a 3G SIM, please open a support ticket ( http://support.multitech.com ) and we should be able to provide some additional assistance.