LoRaWAN > Network Settings NOT on the left sidebar

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  • February 14, 2019 at 4:23 pm #27248
    Ian Bester
    Participant

    I have new MTCDT-246A AEP that was supplied with the Lora card . in AP2. The gateway arrived with AEP 1.4.x and I upgraded it to 1.6.4. I have set the LoRa Mode to ‘Network Server’ in ‘Setup’, saved and rebooted (with some other config changes).

    However, I cannot access LoRaWAN Network setting, Key management, etc. as the LoRaWAN option is not listed in the left menu.

    Is there a config/set-up step that I missed? I’m very keen to resolve this as I need to setup and test the gateway for an imminent installation.

    Thanks in advance

    Ian

    February 14, 2019 at 4:29 pm #27249
    Steve Kovarik
    Moderator

    Hi Ian
    If the LoRa card is successfully detected by the Conduit it will show up
    in the Home screen under Accessary Cards. Can you verify that.

    February 14, 2019 at 4:52 pm #27250
    Ian Bester
    Participant

    Hi Steve

    Yes, it does show in the home screen.

    -Ian

    February 14, 2019 at 4:57 pm #27251
    Steve Kovarik
    Moderator

    Hi Ian

    Ok, I would recommend to factory default the Conduit by holding in the
    “reset” micro switch on the front panel for 31 seconds. After it reboots
    log in and reconfigure and see if that doesn’t solve the issue.

    -Best Regards

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