Disabled Sim status
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Gustavo Santos.
Gustavo SantosHi,
Is it a known issue? For some reason, after some time, most of time all our 8units SF800 get the status “disabled sim” “weak”. But after restart they get back with a good signal level.
We tested with the lastast version 1.51.25, 1.51.14.
Bryon DavisHi Gustavo,
We discovered a potential problem which you may be seeing. The modem ports will sometimes become “Disabled” over time because of multiple connections to the TCP ports. This can happen from port scans on the network.
You can prevent this problem by disabling the “TCP Connection” option on the SF800 (or SF100) in the Cellular Modem menu for each modem, this can be found in the Network section.
Regards,
Bryon
Gustavo SantosJust added a firewall blocking all those ports from internal and external IPs.
I will let you know if this fixed or not.
Thanks!