DeviceHQ reliability, availability

[ar.ghods@gmail.com]

Hi,

I’m just wondering what’s the promised reliability and availability of the DeviceHQ service. Is there any enterprise version of DeviceHQ that has an SLA? If the answer is no, what’s the best approach for the remote monitoring of the deployed devices?

Thanks,
Amir

[Steve Kovarik]

Hello Amir

MultiTech provides DeviceHQ as a free cloud based device management service
for our networking devices.
DeviceHQ is hosted on AWS and we strive for 99.999% uptime.
At this time there is not an enterprise version of deviceHQ available with
a SLA.
We feel deviceHQ is the best choice for remotely managing MultiTech’s networking devices.

-Best Regards

[ar.ghods@gmail.com]

Hi Steve,

Thank you for your explaination.

Just want to confirm that if this is the right documentation for bringing DeviceHQ data to our server https://www.multitech.net/developer/software/devicehq/account-api/ ?

Best,
Amir

[Steve Kovarik]

Hi Amir

Yes, that will allow you to make API calls into deviceHQ from your server.

-Best Regards

[Author]

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