CDP not accesible
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Home › Forums › MultiConnect OCG › CDP not accesible
Tagged: CDP connection problem
Jesse Gilles.
carlos arillaHi
I was configuring a CDP-H4 device. I left the device turned off at the evening and in the morning I was unable to connect to the device by ssh connection. I tried to connect by the USB interface thinking of a network setup error, but I was unable to connect by the USB interface to. The device was not detected by the computer, as if there were no device attached.
Could it be a hardware problem? How could I connect to the device? Would I lose my warranty if I open the device to connect the serial console cable?
Thanks in advance
Jesse GillesDefinitely use the serial debug port — no, it won’t void your warranty. The port is there for development purposes and it is fully intended to be used by customers/developers.
The USB device port should also work to get a login terminal, but if you are using Windows, you need to install a driver for it. If you are using Linux, it should come up automatically as /dev/ttyACM0 (assuming you have no other CDC-ACM devices connected to your system).