Cant connect to Cellular

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    Posts
  • June 26, 2017 at 1:40 am #19645
    min
    Participant

    Hi,

    I am using MTCDT-LEU1-210A v1.4.3 firmware but i can’t get cellular up in Singapore. Is it compatible?

    Able to detect sim card and see telco network, just can’t connect.

    Cellular (ppp0)
    State Starting
    Signal
    Connected 0:00:00
    IP Address
    DNS Not Acquired
    Roaming No
    Phone Number +6581xxxx
    IMEI 359852xxxx
    Tower xxxxx

    Modem Configuration

    Dial Number tried both *99# or *99***1#
    Connect String tried CONNECT or empty
    Dial Prefix
    SIM Pin
    APN tried shinternet or shwap
    Init String1
    Init String2
    Init String3
    Init String4
    Authentication

    Authentication Type tried None or PAP-CHAP
    Username empty
    Password empty

    June 26, 2017 at 2:02 am #19646
    Wout
    Participant

    Hi,

    We had the same problem with cellular connection. Turned out to be a problem with the right APN adress. Make sure you have the right APN for your tele provider.

    June 26, 2017 at 9:21 am #19649
    min
    Participant

    APN is correct as the sim card is tested working on mobile phone on the APN.

    Do i leave the Connect String and Init String all empty?

    What is Dial Prefix?

    July 3, 2017 at 4:21 am #19823
    Alexandros Rapsomanikis
    Participant

    Have you entered the PIN for your SIM Card? (I see in your 1st response that the box is empty).
    Do you get any debugging message on the top of the Administrative interface? (“No SIM?” “SIM Card is Locked” etc?)

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