Can't connect to 192.168.2.1

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  • November 29, 2017 at 12:28 pm #21932
    Antonio Yubaile
    Participant

    I am trying to enter in Multiconnect Conduit configuration with 192.168.2.1

    My computer is connected to a modem with WiFi, and the Multiconnect Conduit is connected by ethernet in my computer.

    I saw in CMD with ipconfig/all that the default gateway is: 0.0.0.0

    What can I do?

    November 29, 2017 at 1:17 pm #21937
    Jeff Hatch
    Keymaster

    Antonio,

    What is the IP on the Ethernet interface of your PC? If it isn’t a 192.168.2.0/24 address you’re PC will try to use the WiFi interface and that route to reach the Conduit.

    Jeff

    November 29, 2017 at 1:32 pm #21938
    Antonio Yubaile
    Participant

    Ethernet adapter Ethernet:
    Autoconfiguration IPv4 Address: 169.254.122.215 (Preferred)
    Subnet Mask: 255.255.0.0
    Default Gateway: 0.0.0.0

    I tried to put an IP and default gateway manually too, but it doesn’t work

    November 29, 2017 at 2:12 pm #21941
    Jeff Hatch
    Keymaster

    Antonio,

    You will have to manually configure the Ethernet interface with a 192.168.2.x address. Once you do that you shouldn’t need a default gateway for that interface. What is the IP that the WiFi interface is getting? As long as that one is not 192.168.2.x the packets for the Conduit should be going through the Ethernet interface.

    Jeff

    November 29, 2017 at 5:37 pm #21966
    Antonio Yubaile
    Participant

    The WiFi IP is: 192.168.1.69

    November 30, 2017 at 7:52 am #21969
    Jeff Hatch
    Keymaster

    Antonio,

    That would be a problem. Your PC is trying to send packets to the Conduit over the WiFi interface because that is where it’s default route probably points to.

    Jeff

    November 30, 2017 at 5:22 pm #21971
    Antonio Yubaile
    Participant

    Thank you. So, what can I do?

    December 1, 2017 at 7:33 am #21972
    Jason Reiss
    Keymaster

    Turn off wifi and manually configure your ethernet port to:

    IP: 192.168.2.100
    Mask: 255.255.255.0
    Gateway: 192.168.2.1

    After this is working, turn wifi back on and google configuration tips for wifi and ethernet.
    This will depend on operating system.

    January 16, 2021 at 2:28 pm #31536
    Tomas Barthalot
    Participant

    Hi, I am having a very similar problem, the thing is that I could not make it work with this solution. I have model MTCAP-915-001A and I cannot connect to IP 192.168.2.1.
    I have already manually changed the ethernet port to:
    – IP: 192.168.2.100
    – Mask: 255.255.255.0
    – Gateway: 192.168.2.1
    I also tried in different PCs and laptop with different Windows versions, different browsers (Chrome, Edge and IE), and the result is the same, it keeps on showing me an error message in the browser “ERR_CONNECTION_REFUSED”.
    I would much appreciate your help since I am really stuck with this configuration.
    Best
    Tomás

    January 18, 2021 at 6:38 pm #31539
    Steve Kovarik
    Moderator

    Hi Tomas

    You could use a paperclip straightened out and try to factory default the device by using the paperclip to hold the “Reset” button in for 31 seconds.
    The MTCAP device should factory default back to it’s default IP of 192.168.2.1 where you can access it through the GUI.

    -Best Regards

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