AEP Firmware Upgrade not working

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  • #18174
    Daniel Stocker
    Participant

    Hi,
    i am trying to upgrade the AEP Firmware as explained here.

    Currently i am on v1.1.2 but no matter which firmware version 1.2.2 or 1.3.3 i try to upgrade, after the upgrade-process and reboot the web-gui still displays “v1.1.2”!

    Thanks for any help

    Regards
    Daniel

    #18191
    Jeff Hatch
    Keymaster

    Daniel,

    Do you have any custom applications running on the Conduit?

    Jeff

    #18257
    Daniel Stocker
    Participant

    Hi Jeff,

    no, nothing has been installed.

    Daniel

    #18261
    Jeff Hatch
    Keymaster

    Daniel,

    If I remember correctly there was a significant memory leak fixed in the AEP API that helps solve these problems. Unfortunately, I think that fix isn’t available until AEP-1.2.2. It is possible to upgrade through u-boot, though that will wipe everything in the persistent partition also. If you want to pursue that option please file a Support Portal Case at https://support.multitech.com.

    Jeff

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