AEP 5.3.0: no way to set APN?

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  • January 18, 2021 at 3:45 pm #31537
    EG
    Participant

    I just upgraded one of my conduits to 5.3.0 for testing and I don’t see a way to set the APN. When I compare the cellular configuration screens between a 5.2.1 conduit and a 5.3.0 conduit, the APN field is gone.

    Some of my sims require custom APNs. How will I be able to set that?

    Thanks!

    January 18, 2021 at 6:31 pm #31538
    Steve Kovarik
    Moderator

    Hi EG

    Part of the Verizon certification process has the Verizon network download the APN to the modem/SIM which is why if the modem detects a Verizon SIM, the APN field is omitted from UI.
    There are different ways to manually program the APN into the device as a one-time task.
    You can go to “Administration” then “Debug Options” and select “Show” for “Radio Terminal” to issue AT Commands to the device to set the APN.
    Another method is to disable cellular and ssh into the device to gain access to the cellular radio to set the APN.
    If you have any issues just open a ticket in the portal at the link below.
    https://support.multitech.com/support/login.html

    -Best Regards

    January 20, 2021 at 10:02 am #31546
    EG
    Participant

    OK, thanks for your help.

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