Unable to login on web interface

[chandan.kumar@fourbrick.com]

Hi there,

I am unable to login on web interface. I am successful in connecting via ssh using ethernet cable. My device ip address is 192.168.2.10.

Looking forward for some solution

Thank You

[Steve Kovarik]

Hello Chandan

Please provide a “serial number” and model number of the device you cannot log into.

-Best Regards

[ggalbiati@flowserve.com]

Hi there,
I found same issue on my new Conduit, MTCDT – LEU1 246L -868-EU, I can log in via ssh but as root user (admin not working, why???) but not via http. I checked correct IP on PC and unit by console. ping works but not http
below an extract of my console:

MultiTech Systems mLinux GNU/Linux
mLinux 3.3.24 mtcdt /dev/ttyS0

Version: 3.3.24
Date: 2018-03-27T16:32:00
mtcdt login: admin
Password:

Login incorrect
mtcdt login: root
Password:
root@mtcdt:~# ps
PID TTY TIME CMD
779 ttyS0 00:00:00 login
1191 ttyS0 00:00:00 sh
1204 ttyS0 00:00:00 ps
root@mtcdt:~# opkg list_installed | grep packet
lora-packet-forwarder – 3.1.0-r11.0
lora-packet-forwarder-usb – 1.4.1-r11.0
root@mtcdt:~# cd /opt/lora/
root@mtcdt:/opt/lora# ls
README.md
basic_pkt_fwd-usb
beacon_pkt_fwd-usb
forwarder-utils
gateway-utils
global_conf.json
global_conf.json.MTAC_LORA_1_0
global_conf.json.MTAC_LORA_1_0.EU868
global_conf.json.MTAC_LORA_1_0.US915
global_conf.json.MTAC_LORA_1_5
global_conf.json.MTAC_LORA_1_5.AS923
global_conf.json.MTAC_LORA_1_5.AS923-LBT
global_conf.json.MTAC_LORA_1_5.AU915
global_conf.json.MTAC_LORA_1_5.EU868
global_conf.json.MTAC_LORA_1_5.IN865
global_conf.json.MTAC_LORA_1_5.KR920-LBT
global_conf.json.MTAC_LORA_1_5.US915
gps_pkt_fwd-usb
ln-lora-spi-dev.sh
local_conf.json
lora-network-server
lora-network-server.conf.full
lora-network-server.conf.sample
lora_pkt_fwd
util_ack-usb
util_sink-usb
root@mtcdt:/opt/lora# cat /opt/lora/global_conf.json | grep gateway_ID
“gateway_ID”: “<WILL-BE-AUTO-REPLACED-WITH-LORA-EUI>”,

I tried to reset factory default using frontal button but without success.
Do you know any trick to fix my issue?
I’m looking forward your kind help.

Thanks

[Jason Reiss]

mLinux firmware does not provide a Web interface.
AEP firmware is needed.

[ggalbiati@flowserve.com]

Thanks a lot for clarification
can I load AEP into my unit? Procedure?

[Jeff Hatch]

If you create a Multitech Support Portal Case at https://support.multitech.com they have a procedure for converting to AEP.

• This reply was modified 5 years, 8 months ago by Jeff Hatch.
• This reply was modified 5 years, 8 months ago by Jeff Hatch.

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